Personal & Professional Healthcare Communication Paper Essay Example for Free

Personal Professional Healthcare Communication Paper Essay Communication, according to the Free Dictionary, is â€Å"the exchange of thoughts, messages, or information, as by speech, signals, writing or behaviors†. It is vital in the development and maintenance of personal and professional relationships. It is important to understand communication also includes non-verbal as well as verbal acts. According to Rane (2010), 93% of communication is nonverbal and body language is an effective nonverbal communication tool. There are two essential components in communication, which are a sender and receiver of a message. In the personal and professional health care communication paper, I will discuss the definition of healthcare communication, the relevancy of effective personal healthcare communication to health outcomes, how the lack of effective personal and professional healthcare communications contributes to poor health outcomes, and the theories and principles of therapeutic communication in health care settings for the healthcare pro fessional (UOP, 2012). Healthcare communication definition In the healthcare field communication is vital to provide optimal care for the patient and enhancing the ability to make informed decisions. Healthcare communication relates to communication between people in health care organization, according to Northouse, 1998. This communication allows for questions and answers to who, what, where, how and when about health-related information in the patient-healthcare professional relationship. When used correctly communication enhances patient outcomes and results from patient surveys. Relevancy of effective personal healthcare communication with other healthcare professionals, clients, and patients (UOP,2012) Communication with the healthcare team including the patient, their family, medical professionals such as the doctor, nurse, and ancillary services such as X-ray department, pharmacy is vital in achieving the best outcomes as a result of evaluation, intervention, and the overall status of the patient. In order to give high-quality health care, it requires effective communication between the team and the patient. In cases of Non-English speaking patients or individuals with hearing impairments, they require other resources for effective communication such as interpreters, picture board or other devices. The healthcare professional must explain procedures or management of care to the patient or family to ensure optimal goals. It is through effective communication that the healthcare professional empowers the consumer with knowledge related to their illness, its ’ schedule of care by increasing patient compliance. It is when the patient does not understand what is happening in the health care system they need the professional to be understanding and sensitive by taking time to explain. This aids the patient by meeting their need to understand according to Northouse, 1998. Relevancy of effective professional healthcare communication to health outcomes (UOP, 2012) Effective professional healthcare communication is relevant to desired health outcomes. Successful communication is essential between team members because it allows for the development of specific objectives to accomplish. The health care team strives as one but individually they ensure the patient reaches the desired outcomes. If all team members are not â€Å"on board† to assure the patient reaches the goals set forth causes an uphill battle which produces conflict. This conflict could be productive by encouraging the team to review a difference in opinion that can be beneficial for the patient. How the lack of effective personal and professional healthcare communications contributes to poor health outcomes (UOP, 2012)   The lack of effective personal and professional healthcare communication affects teamwork, patient satisfaction, patient safety, patient management, compliance with treatment, level of anxiety, job satisfaction efficiency, which potentially leads to poor patient health outcomes (www.health.vic.gov.au/qualitycouncil/safetymodul/page22.htm). The purpose of effective communication in healthcare is to provide first-class medical care, minimal to no medical errors and have precision; and without it there is room for medical errors, poor patient care and an ineffective team that produces undesired outcome. In the professional and patient relationship, the lack of good communication causes the patient to be apprehensive in asking questions, to worry about being bothersome because they feel other patients are sicker, and there is an assumption that the patient doe s not have any concerns. There are barriers to communication that include only one between the sender and receiver of the message understands the message, cultural differences, and lack of education. In sending the message it is essential that the message is received with clarity, it is concise and complete. If the patient has a language barrier, it can be masked by the patient not responding to information and it is detected as a result of poor or no compliance. In literacy concerns, all information should be presented on a 5th grade level to aid in the comprehension of the information. The care of the patient should be patient/family centered which helps in detecting any language, cultural or literacy barriers (Schyve, 2007). For example, a 46 year old single male patient that is functionally literate is admitted with a diagnosis of acute angina. During the admission process it is disclosed he completed the 7th grade which renders him functionally literate and there is no language barrier. The cardiologist (heart doctor) comes in and discusses his plan of care that includes a stress test. The nurse asks the patient if he has any questions and he reports he cannot do any exercise. The nurse provides information related to the procedure that includes using medications to mimic the manual exercise. The theories and principles of therapeutic communication in health care settings for the healthcare professional (UOP, 2012) Therapeutic communication is a process in which the nurse consciously influences or helps the client to better understanding through verbal or nonverbal communication (The Free Dictionary). There are detailed approaches that promote the expression of feelings and ideas that convey approval and respect in a non judgmental manner. Therapeutic communication encourages the patient to participate in the plan of care. The patient would not be receptive to engaging in communication if the nurse runs in and out of the room hurriedly or promises to perform a task and not complete it. It is important that the patient views the care professional as one that is cari ng and willing to go the extra mile for the patient. The patient can be appreciative of any act of kindness displayed by the professional in as they promote Jean Watson’s Theory of Human Caring. Most nurses chose this career because of a genuine caring attitude toward all mankind therefore using the Watson’s caring theory will enhance the caring system. The information found in Watson’s caring theory helps the nurse revisit the place of traditional values, which is the foundation of becoming a nurse The following are Watson’s clinical caritas process (es): †¢Ã¢â‚¬Å"Practice of loving-kindness and equanimity with context of caring-consciousness† (Alligood Tomey, 2006 p.116); †¢Ã¢â‚¬Å"Being authentically present and enabling and sustaining the deep belief system and subjective life world of self and the on-being-cared-for† (Alligood Tomey, 2006 p.116); †¢Ã¢â‚¬Å"Cultivation of one’s own spiritual practices and transpersonal self, going beyond ego self. Being sensitive to self and other† (Alligood Tomey, 2006 p.116); †¢Ã¢â‚¬Å"Developing and sustaining a helping-trusting, authentic caring relationship† (Alligood Tomey, 2006 p.116); †¢Ã¢â‚¬Å"Being present to and supportive of the expression of positive and negative feelings as a connection with deeper spirit of self and the on-being-cared-for† (Alligood Tomey, 2006 p. 116); †¢Ã¢â‚¬Å"Creative use of self and all ways of knowing as part of the caring process and engagement in artistry of caring-healing practices† (Alligood Tomey, 2006 p. 117); †¢Ã¢â‚¬Å"Engaging in genuine teaching-learning experience that attends to unity of being and meaning and attempts to stay within other’s frame of reference† (Alligood Tomey, 2006 p. 117); †¢Ã¢â‚¬Å"Creating healing environment at all levels (physical as well as nonphysical) whereby wholeness, beauty, comfort, dignity, and peace are potentiated† (Alligood Tomey, 2006 p. 117); †¢Ã¢â‚¬Å"Assisting with basic needs, with an intentional caring consciousness; administering human care essentials, which potentiate alignment of mind-body-spirit, wholeness, and unity of being in all aspects of care; attending to both embodied spirit and evolving emergence†, (Alligood Tomey, 2006 p. 118) and †¢Ã¢â‚¬ËœOpening and attending to spiritual-mysterious and existential dimensio ns of one’s own life-death; soul care for self and the one-being-cared-for† (Alligood Tomey, 2006 p. 118). The Caring Theory facilitates therapeutic communication because it addresses all aspects of the patient’s being which encourages the patient to be more open and receptive to the treatment and procedures needed to promote desired outcomes. â€Å"Give to everyone who asks of you, and from the one who takes what is yours do not demand it back. Do to others as you would have them do to you† (King James Bible, Luke 6:30-31). In conclusion, effective communication is understood by the patient and healthcare team and if there is a misunderstanding the communication is nonexistent, the terms of health care cease or continues with poor quality and high risks to patient safety (Schyve, 2007). Effective communication enhances the potential to provide error-free care of the patient. When there is an error it is viewed as the inability to provide optimal patient care (O’Daniel Rosenstein, date unknown). In order to provide premium quality patient care effective communication is a requirement; therefore it is an important role of communication and teamwork to reduce errors in the medical field thus increasing patient safety and promoting desired outcomes (Grover, 2005). I believe in providing therapeutic effective communication the health care professional should utilize professional skills learned especially those the endorse a caring and nurturing nurse-client/patient or professional-professional relationship. References Alligood, M. R. Tomey, A. M. (2006). Nursing theory: Utilization application (3rd ed.). St. Louis, MO: Mosby Elsevier Grover, S. M. (2005). Shaping Effective Communication Skills and Therapeutic Relationships at Work. AAOHN Journal, 53(4), 177. King James Version. (1976). The Holy Bible. Nashville, Tennessee: Thomas Nelson, Inc Northouse, L. Northouse, P. (1998) Health communication: Strategies for health professionals (3rd ed.) Upper Saddle River, NJ: Prentice Hall O’Daniel, M. Rosenstein, A. ( ). Chapter 33. Profession Communication and Team Collaboration www.ahrq.gov/qual/nurseshdbk/docs/O’DanielM_TWC.pdf Rane, D. B. (2010). Effective Body Language for Organizational Success. IUP Journal Of Soft Skills, 4(4), 17-26. Schyve, P. (2007). Language Differences as a Barrier to Quality and Safety in Health Care: The Joint Commission Perspective. Society of General Internal Medicine The free dictionary. http://medical-dictionary.thefreedictionary.com/therapeutic+communicationcommunication The free dictionary. http://medical-dictionary.thefreedictionary.com/therapeutic+communicationtherapeutic communication University of Phoenix, 2012. HCS/350-Health Care Communication www.uop.edu Why is communication important in health care? http://www.health.vic.gov.au/qualitycouncil/safety_module/page22.htm

Essay --

The key question of the survey was to answer if the public of the United States of America believe that obesity is a serious problem or not. The population of interest was the whole U.S citizens. The survey was done by a telephone interview, conducted on October 30-November 6, 2013, among a national sample of 2003 adults, 18 years of age or older, living in all 50 U.S. states and the District of Columbia. The respondents were interviewed on a landline telephone, as well as on a cell phone. The combination of landline and cell phone random digit dial samples were used; both samples were provided by Survey Sampling International. Interviews were conducted in English and Spanish. Respondents in the landline sample were selected by randomly asking for the youngest adult male or female who is now at home. Interviews in the cell sample were conducted with person who answered the phone, if that person was an adult 19 years of age or older. The combined landline and cell phone sample are wei ghted using an interactive technique that matches gender, age, education, race, Hispanic origin, and nativity and region to parameters from the 2011 Census Bureau’s American Community Survey and population density to parameters from the Decennial Census. The sample also weighted to match current patterns of telephone status and relative usage of landline and cell phones. The weighting procedure also accounts for the fact that respondents with both landline and cell phones have a greater probability of being included in the combined sample and adjusts for household size among respondents with a landline phone. The sampling frame only includes those who are United States citizens and have registered their contact number into the directory. The sampling... ...response between male and female: women are slightly more likely than men to say that obesity is a serious public health problem (72% vs. 66%). In addition, those who describe themselves as overweight are as likely as others to say that obesity is a very serious public health problem (70% vs. 69%). The conclusions stated by The Pew Research Center are somewhat agreeable for the statistics clearly supports the argument. Just looking at the statistics provided, it is simple to conclude that no matter what situation a person is in, the citizens of America believe that obesity is a serious medical issue. However, I believe the survey cannot be generalized to the population of interest due to the fact that the number of individuals interviewed are to small compared to the whole population of the United States, thus, enabling wide variety of opinions across the country. Essay -- The key question of the survey was to answer if the public of the United States of America believe that obesity is a serious problem or not. The population of interest was the whole U.S citizens. The survey was done by a telephone interview, conducted on October 30-November 6, 2013, among a national sample of 2003 adults, 18 years of age or older, living in all 50 U.S. states and the District of Columbia. The respondents were interviewed on a landline telephone, as well as on a cell phone. The combination of landline and cell phone random digit dial samples were used; both samples were provided by Survey Sampling International. Interviews were conducted in English and Spanish. Respondents in the landline sample were selected by randomly asking for the youngest adult male or female who is now at home. Interviews in the cell sample were conducted with person who answered the phone, if that person was an adult 19 years of age or older. The combined landline and cell phone sample are wei ghted using an interactive technique that matches gender, age, education, race, Hispanic origin, and nativity and region to parameters from the 2011 Census Bureau’s American Community Survey and population density to parameters from the Decennial Census. The sample also weighted to match current patterns of telephone status and relative usage of landline and cell phones. The weighting procedure also accounts for the fact that respondents with both landline and cell phones have a greater probability of being included in the combined sample and adjusts for household size among respondents with a landline phone. The sampling frame only includes those who are United States citizens and have registered their contact number into the directory. The sampling... ...response between male and female: women are slightly more likely than men to say that obesity is a serious public health problem (72% vs. 66%). In addition, those who describe themselves as overweight are as likely as others to say that obesity is a very serious public health problem (70% vs. 69%). The conclusions stated by The Pew Research Center are somewhat agreeable for the statistics clearly supports the argument. Just looking at the statistics provided, it is simple to conclude that no matter what situation a person is in, the citizens of America believe that obesity is a serious medical issue. However, I believe the survey cannot be generalized to the population of interest due to the fact that the number of individuals interviewed are to small compared to the whole population of the United States, thus, enabling wide variety of opinions across the country.

Public Displays of Affection Essay

Have you ever walked down the hallways of our school and seen so momentous that all public displays of affection should be banned? As a student I walk through these halls every day and the gravest thing I have seen is a kiss that lasted a bit too long. That doesn’t seem enough to grant banning all forms of public displays of affection (PDA). I believe that it should not be banned. Hugging is not just a way to show affection, high school is supposed to get us ready for our life beyond BHHS, and finally PDA keeps people in line, no fights etc., and banning it would lead to student’s unhappiness and therefore our enthusiasm to work would diminish. First, hugging is not just a way to show affection but also a form of greeting. Hugging is a way of greeting much like how the French kiss your cheek when meeting you. In America we often shake hands to greet someone but in France they kiss you on your cheek. This is not a way of showing how you love that person but more like saying hello. Just the other day a friend and I were at the mall and I happened upon an old friend that I hadn’t seen a long time. When we recognized each other we said hello and also gave each other a hug. It was a short hug and just served the purpose of a greeting between to friends. I have no feeling of love toward her so although it was public it was not an affectionate hug. Not all hugs are used to show affection toward a loved one. Second, high school is supposed to get us ready for our life beyond BHHS; in that life I hope to have a girlfriend but how am I supposed learn to keep that girl if I cannot show affection toward her? For starters I would like to learn how to hold a girls hand. By holding her hand I am telling her that I don’t want to be away from her. Unfortunately holding hands is a form of PDA and so I could not do that. Also it is said that a first kiss is very important. By kissing her it shows that I have feeling for her. I do not want to get out of high school and, because I had never done it before, mess up the first kiss with someone I liked and lose her. Learning these things in high school is central to you living a good and happy life outside of BHHS. PDA keeps people in line, no fights etc., and banning it would lead to student’s unhappiness and therefore our enthusiasm  to work would diminish. If you want to kiss your girlfriend during lunch then you must be at lunch. Getting detention would keep you from being there. If PDA was allowed kids would not do anything that might lead to detention. Furthermore, PDA ties almost directly into having a girlfriend. Everyone wants to have the one they like think that they are worthy to go out with, put simply they want to impress them. Getting good grades is a way to impress and show that you are smart. By banning PDA grades would be expected to drop and such things as fights may occur. In conclusion, Hugging is not just a way to show affection, high school is supposed to get us ready for our life beyond BHHS, and finally PDA keeps people in line, no fights etc., and banning it would lead to student’s unhappiness and therefore our enthusiasm to work would diminish. This is why I say that public displays of affection should not be banned. It would do more harm than good and not all of it is even relevant to showing that you love someone.

Composing Terrible First Drafts in Anne Lamotts Shitty...

Anne Lamott begins off by expressing in Shitty First Drafts that practically everybody composes terrible first drafts, yet they keep in touch with them so as to bring about a significant improvement drafts down the line. She even depicts the picture of the splendid writer taking a seat to compose a tremendous first draft easily, and how this picture is once in a while accurate. She says that the first draft is the youngsters draft where you simply get everything on paper for yourself, knowing you can set aside a few minutes. Its great to do this on the grounds that in those ramblings, something exceptional could be composed which might be utilized as a part of the following drafts. She depicts how when she was writing sustenance†¦show more content†¦Lamott examines how being powerless like a tyke will permit you to spill out everything that your intending to express in your paper. Youngsters have no channel; they typically say whatever is on their psyche and what they ar e precisely feeling inside. Towards the closure of the passage Lamott makes an amazingly brilliant focus, assuming that you werent meandering on and spilling everything out on the paper, you might never find what you are positively searching for. I need to say I truly delighted in this reading since it brought about a significant improvement about my writing. I realize that I have never been content with the first drafts I have composed, and realizing that writers dont like the first drafts they compose is consoling. Teachers have let me know that this is correct some time recently, yet for reasons unknown, I didnt generally take what they were stating to heart. I like how Lamott provides for us great symbolism, depicting the splendid writer at her work area, rapidly releasing a polished draft in one sitting, and how this never happens. I think this takes a portion of the secret out of exceptional writing: frequently it simply takes a considerable measure of will and time. Maybe some individuals are characteristically preferred at writing over others, yet the way Lamott portrays writing, it appears that anybody, with enough exertion can compose well. I think having read this genuinely will profit my writing in light of the fact that